Indian Institute of Management Indore
Deputy General Manager (Client Relations)
Graduate
1 Post
30-11-2026

About IIM Indore

IIM Indore describes itself as one of India's leading management institutions, recognised for academic excellence and executive education offerings. Its Executive Education portfolio serves organisations and working professionals through customised and open enrolment programmes delivered on campus, online and at client locations. These include degree, diploma and certification awarding programmes ranging from a few days to two years in duration.

Who Can Apply

  • A degree from a reputed University with at least 12 years of experience.
  • Knowledge about key management areas (Marketing, HR, Finance, Operations, Strategy, etc.).
  • Excellent oral and written communication and presentation skills.
  • The incumbent should be ready to travel across the country in case of need.

Desirable

  • Good speaking and writing proficiency in English.

The notice does not print an age limit. Candidates should check the official notification for any further eligibility detail.

Pay and Terms

The selected candidate will be deputed at IIM Indore through manpower agency rolls on a consolidated monthly pay package, subject to satisfactory performance. The package will be reviewed on an annual basis. The notice also says salary will not be a constraint for the deserving candidate. No pay amount is printed.

The nature of appointment is full-time, and the post reports to the Associate Dean (Executive Education).

IIM Indore Deputy General Manager (Client Relations) Job Description

Role purpose: lead business development, client relationship management and channel partner engagement for the Executive Education department. The post drives the growth of custom and open enrolment programmes by translating market demand and organisational learning needs into relevant programme offerings, in collaboration with Faculty and the Institute's stakeholders.

Client Relations and Business Development – Custom (B2B) and Open Programmes (MDPs)

  • Develop and manage relationships with corporate clients, government organisations, public sector enterprises and other institutional clients to generate new and repeat business.
  • Engage with prospective clients through consultative discussions to understand their organisational priorities, capability gaps and learning requirements.
  • Lead the preparation of programme proposals, commercial offers, client presentations, and responses to Requests for Proposals (RFPs) and tenders.
  • Coordinate with clients on the development and clarification of programme requirements and scope for RFPs, where required.
  • Collaborate with Faculty/Programme Coordinators to curate customised programmes, including learning objectives, content, delivery formats, duration and schedules.
  • Involve relevant Faculty in client discussions and programme design wherever academic inputs are required.
  • Lead commercial discussions and negotiations within approved institute norms and obtain necessary approvals for proposals and commitments.
  • Work with an external legal consultant for vetting of MoUs, contracts and other documents with legal implications.
  • Maintain oversight of the business pipeline, proposal conversion, client satisfaction and opportunities for long-term engagement.
  • Work with Faculty to develop and market Open programmes proposed in their areas of expertise.
  • Identify, evaluate and onboard marketing agencies to promote Open programmes and support participant acquisition.
  • Work with the Institute's media and communications team on programme collateral, presentations and promotional material, and on promotion through the Institute's social media handles.

Channel Partner Management – Open Enrolment and B2C Programmes (OLPs)

  • Manage relationships with EdTech and other channel partners for the development, launch, promotion and delivery of Executive Education programmes.
  • Identify opportunities for new programmes based on market demand, participant needs, partner inputs and Faculty expertise.
  • Work with Faculty/Programme Coordinators on programme design, structure, delivery formats and launch readiness.
  • Coordinate with partners and the media and communications team on brochures, marketing collateral and programme positioning.
  • Review sales pipelines, enrolment trends and programme performance with partners, and coordinate corrective actions where required.
  • Evaluate the performance of existing partners and their programme portfolios, including enrolments, delivery support, participant experience and adherence to agreed commitments.
  • Identify and evaluate prospective partners, negotiate engagement terms and onboard through prescribed approval processes.
  • Facilitate decisions on programme continuation, restructuring, relaunch or expansion in consultation with relevant stakeholders.

Indicative Performance Measures

  • Revenue growth, proposal conversion and repeat business.
  • Successful programme launches and enrolment performance.
  • Client, participant and channel partner satisfaction.

How to Apply for IIM Indore Deputy General Manager (Client Relations)

Interested and eligible candidates must send their application in the prescribed format, the Application Form given in the Google link on the IIM Indore advertisement page. The application is to be sent only through this link, and no other mode of application will be accepted. The last date is 30 November 2026; the notice prints no time.

Documents named in the notice, to be sent as scanned copies with the form:

  • Annexure-1: one PDF file of all qualification certificates, starting from class 10th.
  • Annexure-2: one PDF file of all experience certificates.
  • Annexure-3: one PDF file of Category and PwD certificates, if applicable.

Selection Process

The notice says that fulfilling the minimum qualification and experience requirements does not confer any right on a candidate to be called for interview or/and selection. Only shortlisted candidates will be contacted. The notice gives no interview date, venue or mode.

Important Instructions

  • Incomplete applications and annexures will not be accepted.
  • An incomplete application without proper supporting documents will be summarily rejected.
  • No correspondence will be entertained in this regard.
  • The post is to be filled on the rolls of a manpower agency, with the candidate deputed at IIM Indore.

IIM Indore Deputy General Manager (Client Relations) Important Links

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LinkDetails
IIM Indore Application Form (Google link)Submit the application and annexures here
Official Notification PDFAdvertisement for the post of Deputy General Manager (Client Relations)
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